Privacy policy

Mister Shilajit is a sole trader and the data controller for this website. Contact: info@mistershilajit.com, [PUBLIC BUSINESS ADDRESS PLACEHOLDER].

What we collect

• Order details: name, email, phone, delivery address and items bought.
• Account details if you create an account: email and sign-in information.
• What you type into the product suggestion box, used only to generate suggestions.

Why

To process and deliver your order, provide your account and order history, meet legal and tax obligations, and answer your questions.

Who we share it with

Our payment provider (Stripe), Royal Mail for delivery, and our website hosting and email providers. Card details go straight to Stripe; we never see them.

Cookies

We use essential storage for your basket, sign-in and cookie choice. We do not use non-essential cookies unless you accept them.

Your rights

You can ask to see, correct or delete your data, or object to its use, by emailing info@mistershilajit.com. You can also complain to the Information Commissioner's Office (ico.org.uk).

How long we keep it

Order records are kept for 6 years for accounting purposes.